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Shipping and Handling

INTERNATIONAL ORDERS

International shipping rates are calculated based on the weight and destination of the shipment. Make sure to check the DUTY charges (if any), as it is payable at the time of the delivery. Once the order has been placed, credit card processing may take up to 3-5 business days. Upon verification, customer gets an order confirmation email, it can be tracked from ‘Track Your Order’ on the website. If the selected article is out of stock it will be replaced as per the customer’s request. Estimated delivery time ranges from 3-5 working days. Delivery time depends on payment authorization, order processing, custom delays and the transit time. In case of any delay customers are informed via email. Please note: Custom duties and clearance charges must be fulfilled by the customer at the time of the delivery.

DISPUTE & RESOLUTION POLICY

If any issue is faced regarding the shipment, drop us an email at customer.services@khaadi.com.